REFUND POLICY

USER AGREEMENT:

The following user agreement is composed of our product pricing information, refund policy, product delivery policy, terms and conditions, privacy policy, and contact information. Please READ EVERYTHING CAREFULLY before agreeing to these terms and conditions. By subscribing to Dannguyeninc.com, any other affiliate of Dan Nguyen Inc., and/or by using any of the products and services provided on this site you hereby agree to the statements outlined in this document.

IF YOU DO NOT ACCEPT AND AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, INCLUDING OUR PRIVACY POLICY, WARRANTY DISCLAIMERS, REFUND POLICY, TERMS AND CONDITIONS, AND ALL OTHER TERMS AND DISCLIAMERS PRESENTED IN THIS DOCUMENT, DO NOT USE THE Dannguyeninc.com SITE, dannguyeninc.com SITE OR DAN NGUYEN INC.’S SERVICES.

Prior to using Dan Nguyen Inc. it is important to inform you that by visiting the Dannguyeninc.com and/or using our services you are agreeing to accept certain liability limitations and legal and health disclaimers, which we further explain throughout this Agreement. In other words, your use of and/or subscription to Dan Nguyen Inc. is at your own risk, and we do not assume any liability, or make any warranties of any kind, express or implied, with respect to the service or your use of the service.

PRICING INFORMATION:

Standard services are billed at a rate of $197 per month. Adjustments may be made for unique circumstances on a case by case basis and are done at the discretion of Dan Nguyen Inc and its affiliates reserve the right to alter pricing of their services, grant special pricing in as-needed cases, and revoke and/or deny special reduced pricing privileges as they see fit.

SHIPPING, DELIVERY, & RETURSN POLICIES: 

Dan Nguyen Inc. and its affiliates provide clients with meaningful and effective exercise tools and methods. Subscription to Dannguyeninc.comand access to our full collection of services begins as soon as the clients complete the sign-up form. To continue using our services clients must renew their subscription on a monthly basis and pay the necessary fee.

The following information within this section pertains to any physical goods purchased through Dan Nguyen Inc..

Turnaround:

All orders are shipped within 48 hours from the time the order was placed. This is, however, subject to business hours (Monday - Friday 8am - 5pm). We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx
  • DHL

Order Tracking:

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates:

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders:

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

How To Return An Item:

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

Please contact Dan Nguyen Inc. to request a refund and we will assign you a tracking #.

Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions:

Some items cannot be returned if they are opened. These include supplements, food or other ingestible products, music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee:

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges:

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

REFUND POLICY:

All transactions are final. No refunds will be processed. In the event of a billing error, please contact Dan Nguyen Inc. within 3 business days from which the error was recognized.

GENERAL DISCLAIMERS:

Dan Nguyen Inc. provides services on an "as is" and "as available" basis. Through signing this agreement you as clients therefore use Dan Nguyen Inc. at your own risk.

Dan Nguyen Inc. disclaims any and all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any other warranty that might arise under any law. Without limiting the foregoing, Dan Nguyen Inc. makes no representations or warranties:

  • That Dan Nguyen Inc., or any particular fitness program is suitable for you or your specific needs;
  • That Dan Nguyen Inc. will be provided uninterrupted to clients or error-free;
  • That Dan Nguyen Inc. will meet your personal needs;
  • Regarding the adequacy or safety of Dan Nguyen Inc.’s services for any particular user;
  • That Dan Nguyen Inc. will be permitted in your jurisdiction;
  • Concerning any third party's use of content that you submit;
  • That Dan Nguyen Inc. will continue to support any particular feature of the site; or
  • Concerning sites and resources outside of the Dan Nguyen Inc., even if linked to from the Dan Nguyen Inc. site(s) (such as com (i.e. Dan Nguyen Inc. has the right to add or remove content from the site at their digression without reason or forewarning)

Dan Nguyen Inc. reserves the right to modify their services as they see fit. You as client/subscriber(s) are responsible for providing your own access (e.g., computer, mobile device, Internet connection, etc.) to the site. Dan Nguyen Inc. has no obligation to screen or monitor any content and does not guarantee that any content made available on Dan Nguyen Inc. site(s) complies with this Agreement or is suitable for all users. Dan Nguyen Inc. is not responsible for the loss or corruption of data, and hereby waives all claims with respect to damage to your computer system, internet access, download or display device. To the extent that a secondary party may have access to or view Dan Nguyen Inc. content on your computer or mobile device, you are solely responsible for informing such party of all provisions, terms, disclaimers and warnings in this Agreement.

To the extent any disclaimer or limitation of liability in this Agreement does not apply, all applicable express, implied, and statutory warranties will be limited in duration to a period of thirty (30) days after the date on which you first used Dan Nguyen Inc.’s services, and no warranties shall apply after such period.